Shipping Policy
Shipping with Intention and Care
At Bright Realm, we understand that the anticipation of a thoughtfully chosen textile should be met with a smooth, reliable delivery. Our shipping policy is designed to balance efficiency with the careful handling your items deserve.
Order Processing
Processing Time: Orders are prepared within 1 to 3 business days of confirmation.
Each product is individually checked for quality and packed to preserve texture, shape, and cleanliness during transit.
If a delay occurs due to exceptional volume or inventory fluctuations, we will notify you promptly.
Estimated Delivery Time
Delivery times may vary depending on your destination and chosen shipping method. On average:
Standard Shipping: 6–10 business days
Tracked Shipping: Varies by region, tracking number provided once dispatched
Delays may occur due to customs clearance, holidays, or regional courier operations, but we aim to minimize such disruptions.
Shipping Availability
We currently ship to multiple international regions. If your country is not available at checkout, we may not yet support delivery to that location.
Shipping Fees
Shipping charges are automatically calculated at checkout and depend on your region, total order weight, and selected delivery method.
Occasionally, we offer free shipping promotions for qualifying orders. Be sure to subscribe to our newsletter or check the homepage for updates.
Duties and Taxes
For customers outside our domestic region, please note that customs duties or import taxes may apply. These fees are determined by your local government and are not included in our product or shipping prices.
Shipping Concerns
If you believe your order has been lost, is significantly delayed, or arrived incomplete, please contact us at [email protected]. We will investigate and do our utmost to resolve the matter promptly.